Messaging Service
Privacy Policy

This Messaging Service Privacy Policy describes how Mystic Faith Apparel, LLC collects, uses, and protects personal information obtained through our SMS/text message communications program. This policy supplements our general Privacy Policy.

Information We Collect

When you opt into our messaging service, we collect the following information:

• Your mobile phone number
• The date and time you opted in
• Your message responses and interactions with our SMS program
• Device type and carrier information (provided automatically by your carrier)

How We Use Your Information

We use your phone number and messaging data to:

• Send you promotional messages, special offers, and updates about Mystic Faith Apparel products
• Send transactional messages related to your orders (e.g., shipping confirmations, order updates)
• Respond to your inquiries submitted via text message
• Improve our messaging program and customer experience
• Comply with legal obligations

Information Sharing

We do not sell, rent, or share your phone number or messaging data with third parties for their own marketing purposes. We may share your information with:

• SMS Platform Providers: Third-party services that help us deliver text messages on our behalf. These providers are contractually obligated to protect your information.
• Legal Compliance: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

Data Retention

We retain your phone number and messaging history for as long as you are subscribed to our messaging service. Upon opting out, we will retain minimal records as required by law or for legitimate business purposes such as preventing fraud.

Your Rights and Choices

You have the following rights regarding your messaging data:

• Opt Out: Text STOP at any time to unsubscribe from our messaging program.
• Access: Request a copy of the personal information we hold about you related to our messaging program.
• Deletion: Request deletion of your phone number and messaging data from our records (subject to legal retention requirements).
• Correction: Request correction of any inaccurate information we hold.

To exercise any of these rights, contact us at mysticfaithapparel@gmail.com

Security

We implement appropriate technical and organizational measures to protect your messaging data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Children

Our messaging service is not directed to individuals under the age of 13. We do not knowingly collect phone numbers from children under 13. If you believe a child has subscribed to our messaging service, please contact us immediately.

Changes to This Policy

We may update this Messaging Service Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date. Your continued participation in our messaging program after any changes constitutes your acceptance of the updated policy.